The Pool & Spa Basics online training course is designed to quickly get new new pool maintenance and service technicians, home pool owners, retailers, builders, distributors and manufacturers up to speed on the basics of pool and spa operation.
The course will help you gain the basic knowledge required to effectively serve your customers. We designed the learning to meet the needs of those individuals new to the industry, who know that customers expect to find well-informed people on staff. Whether they are answering phones, working the retail counter, or in the field, the Pool & Spa Basics and Water Chemistry Basics courses will give them the knowledge and confidence they need.
From performing essential calculations to understanding proper record-keeping and necessary documentation, students will have the knowledge they need to effectively work with customers.
The training is dynamic, making learning easier. Each course contains narration, video, images, quizzes and other interactive learning tools. Because the course is online, it is self-paced, and you can complete the course at your convenience.
You will get the core knowledge to start your new career in the best way . By learning the principals of efficient and safe pool maintenance and management at the start of your career you get to avoid many of the 'learn by trial and error' mistakes which are costly in lost customers, time and money fixing those mistakes.
Without the fundamental knowledge on the proper and safe maintenance of a pool or aquatic facility, how are you supposed to effectively supervise and manage your staff. By having this knowledge and understanding on the pricipals, how to maintain peak efficiency and quality will help you improve the service your provide your clients, decrease your operational costs and stand out from your competitors.
There is an increasing and positive trend to provide more to your customers. many equipment and chemical suppliers also offer assistance and advice to their customers. A better understanding on the principals on chemical balance, which chemicals to use and not to use, diagnosis of pool water problems etc. will help you provide a exceptional level of service to your customers.
Duration: 2m 27s
We are proud of the results we provide, both is student satisfaction and overall pass rate on our training programs.